Training
 
 

Public Seminar and Webinar Schedule

 
 
April 14
1:30 – 2:30 EST
Killer Customer Service – Part 1
~ What Customers Want & Don’t Want
 
April 21
1:30 – 2:30 EST
Killer Customer Service – Part 2
~ Communicating with Customers
 
May 12
2-3 pm EST
HR for the Non-HR Manager – Part I
~ Effective Employee Discipline
 
May 19
2-3 pm EST
HR for the Non-HR Manager – Part 2
~HR Compliance Made Easy
 
May 26
2-3 pm EST
HR for the Non-HR Manager – Part 3
~ Motivating Today’s Employees
 
June 8
3-4:30 pm EST
Dealing With Difficult People
 
June 17
1-2:30 pm EST
Safety Hazard Communication
 
 

 

For the complete picture contact RCC Associates today

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